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| Business Start Up |
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Licensing
Licensing questions answered!
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Fri Sep 11, 2009 3:56 pm mdunn  |
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Debt collection software
Discuss the different software options that are available and see what works the best to help the success of your agency.
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11 |
Sun Oct 18, 2009 4:13 pm mdunn  |
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Debt portfolio purchasing
Discuss purchasing debt portfolios with other debt buyers and debt sellers.
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Sun Nov 01, 2009 4:43 pm mdunn  |
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The Business Plan
Need help writing or completing your business plan, ask questions here.
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Thu Feb 19, 2009 7:35 pm mdunn  |
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Dealing with a Recession
How can new or existing collection agencies deal with the recession?
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Sun Jan 27, 2008 3:37 pm mdunn  |
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Training
Are we training our collectors? Are you a collector looking for training? What are your training procedures? Everything about training in the debt collection industry.
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Wed Jan 06, 2010 10:21 pm mdunn  |
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Debtor Payments
Accepting debtor payments, online, cash, check by phone, credit cards, paypal and more.
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Mon Dec 14, 2009 2:16 pm mdunn  |
| Running Your Agency - Business Management |
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Hiring & Firing
Information about hiring and firing employees as well as employee retention.
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Thu Oct 01, 2009 11:16 am mdunn  |
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Productive Meetings
Make your meetings more productive and have more time and success.
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Wed Jan 30, 2008 7:14 pm mdunn  |
| The Laws |
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FDCPA
The Fair Debt Collection Practices Act
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Thu Mar 04, 2010 10:15 am mdunn  |
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FCRA
The Fair Credit Reporting Act
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Sun Nov 25, 2007 8:47 pm mdunn  |
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Legal Requirements
Questions on how to legally start a debt collection agency, LLC, partnerships and more.
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Wed Jun 18, 2008 8:06 pm mdunn  |
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Texting debtors
What are the laws and rules in regards to texting debtors?
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Sun Nov 01, 2009 4:28 pm mdunn  |
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Email & Instant Messages
Do you email or instant message with your debtors? What is "ok" and what is not "ok"? How you can protect yourself when emailing with a debtor.
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Sun Nov 01, 2009 4:29 pm mdunn  |
| Bad Checks |
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Bad Check Laws
Laws pertaining to bad checks in every state
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Fri Apr 10, 2009 5:11 pm mdunn  |
| Health Care Collections |
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Compliance
Ask and answer questions about health care debt collections compliance issues.
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4 |
Fri Sep 11, 2009 3:52 pm mdunn  |
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Working with Medical Offices
Dealing with medical clients, how to sell your agency to them, give them outstanding service and common complaints and solutions.
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Sun Mar 09, 2008 6:07 pm mdunn  |
| Making Collection Calls |
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Excuses! and help dealing with them
Ask and answer questions from bill collectors dealing with new excuses every day!
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Wed Jan 06, 2010 10:18 pm mdunn  |
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When to make Collection Calls
Questions about making calls, when to make them, what to say?
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Mon Jan 11, 2010 4:19 pm mdunn  |
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How to make collection calls
Do you know what skills you need and what you need to know about your customer and their account before you pick up the phone to call them about a past due balance?
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Mon Jan 11, 2010 4:40 pm mdunn  |
| Outsourcing |
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What do you outsource?
Share what works for you and see what works for others.
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Thu Jul 30, 2009 6:27 pm mdunn  |
| Cyber Sleuthing |
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Skip Tracing
Location advice
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5 |
Tue Feb 24, 2009 8:19 am rollie3rd  |
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Online Location Services
Which online location services really work and provide the most up to date information?
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Tue Feb 24, 2009 8:29 am rollie3rd  |
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Using Social Networks for Skip Tracing
How do you utilize social network websites in your skip tracing efforts?
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Mon Nov 23, 2009 4:19 pm sandygpi  |
| Rent Collections |
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Collecting from Tenants
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2 |
Mon Aug 10, 2009 11:52 am mdunn  |
| Credit Reporting |
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Credit reporting errors
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Tue Feb 17, 2009 2:49 pm mdunn  |
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Joining a credit bureau
Get help with joining a credit bureau such as Equifax and start reporting debts or pulling credit reports.
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Sun Oct 18, 2009 10:19 pm mdunn  |
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Options for Credit Reporting
What other options are available for credit reporting other than the 3 major credit bureaus?
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Fri Sep 25, 2009 12:03 pm mdunn  |
| Marketing your Agency |
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How to get clients
Now that you started your agency how will you get business? Ask and answer questions here.
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Wed Jan 06, 2010 8:31 pm mdunn  |
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Marketing online
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Tue Nov 27, 2007 2:08 pm mdunn  |
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The Marketing Plan
Need help creating or working on your marketing plan, ask questions here.
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Sun Jan 10, 2010 11:30 pm mdunn  |
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Press Releases
Ask questions about when, how and what to put into a press release for your business.
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Wed Apr 15, 2009 1:02 am verna31  |
| Debt Collection Letters |
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State requirements
Make sure your letters are working for you.
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Thu Mar 04, 2010 10:17 am mdunn  |
| Small Claims Court |
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Court Costs
What constitutes "Court Costs" and what other fees or costs are there?
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Wed Jan 30, 2008 6:42 pm mdunn  |
| Trade Publications |
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Collection Advisor
Using technology to empower your collections. Monthly magazine offers collector news, advice on management, technology, compliance, law firm collections, skip tracing, training and more.
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Sun Nov 16, 2008 2:52 pm mdunn  |
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Collections & Credit Risk
The commercial & consumer credit authority. Monthly magazine offering feature articles, columns, news & analysis, industry briefs and stats.
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Wed Jan 13, 2010 6:00 pm mdunn  |
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Credit Collections & Risk World
This UK based monthly magazine includes news, profiles of industry leaders, and information on commercial and consumer credit, collections, risk, international trade, statistics and more.
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Thu May 15, 2008 6:38 pm mdunn  |
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Industry Websites
Websites with information relative to the debt collection industry. Newsletters, articles, forums and information you can use.
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Tue Dec 29, 2009 12:04 pm mdunn  |
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Industry Newsletters
Newsletters for debt collections.
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Wed Jan 13, 2010 6:00 pm mdunn  |
| Collecting from Debtors |
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Collecting from Debtors with no Job
What can you do when the debtor has lost his or her job and can barely pay their living expenses?
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Thu Feb 19, 2009 8:34 pm mdunn  |
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Preventive Maintenance - Avoid Bad Debt!
How can you avoid bad debt? A credit policy can help, learn how and what you can do to get paid and keep getting paid when times are tough.
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Sun Aug 24, 2008 12:07 pm mdunn  |
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Judgment Collections
Ask & answer questions on the ins and outs of collecting on court judgments.
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Fri Jun 26, 2009 12:22 pm mdunn  |
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Risks of Online Collection techniques
Do's & Don'ts of online collections, including how to use social networking websites, email, texting, instant messages, skip tracing and communicating with a debtor.
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Tue Dec 29, 2009 12:05 pm mdunn  |
| Job Board |
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Looking for a Job in Credit & Collections
If you are looking for a position in Credit & Collections, Accounts Receivables, or Credit Management - post your information and experience here.
Remember to include a way to be contacted and what benefits you can bring to a company.
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Sun Oct 18, 2009 5:04 pm mdunn  |
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Looking for a candidate to fill a Position in Credit & Collections
Are you looking to hire someone in your company to handle any aspect of credit or debt collection?
Post your job offer here.
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Thu Feb 25, 2010 6:25 pm mdunn  |
| Buying or Selling a Collection Agency |
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Determining the Value
Questions or comments about buying or selling a collection agency?
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Sun Feb 01, 2009 8:53 pm mdunn  |